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I facilitated clearer communication and project development of a research and hearing-related software platform among engineers and software developers.
Role: Mediator of project activities and addressing requests/questions with collaborators on the founder's behalf.
Implemented deliverables and redesigns to improve how the founder, students, and colleagues communicated different unique value propositions of the group's hardware/software capabilities across multiple projects.
The rest of this case study emphasizes my greatest contributions to THELab team.
I made other contributions, but low-level details of these will be ommitted due to strict confidentiality reasons.
The Technology, Healthcare, and Education Lab (THELab) is a group from University of California - San Diego (UCSD) striving to provide open access to its academic research and development of a novel hearing healthcare and research toolkit, known as the Open Speech Platform (OSP).
With NIH funding and a donation from Marty Cooper, the groups aspired to:
1. develop new or improved browser-based software applications
2. form and retain collaborations with academic researchers and audiologists to sustainably make informed changes to OSP's software
Across multiple iterations and software releases, this alleviated difficulties people had of setting up and understanding OSP software and hardware and enabled initial credibility to take on other projects and tasks.
Published in THELab website under "OSP Documentation", OSP's GitHub page, or in the direct links below.
primarily for macOS computers
Worked with a website designer from Qualcomm Insitute to:
The entire THELab website was a redesign of the older OSP website that the website designer helped to clone.
Since June 2020, created a system for members to provide bios to showcase themselves publicly within the redesigned People Page of THELab Website.
During websites development, published three different surveys using Google Forms, two of which are confidential.
They were designed to help the founder collect background information from academic researchers and people with hearing impairment(s).
For the old OSP website and PI's request, created an online platform from a WordPress plugin from PI's request to enable visitors to find and communicate information related to OSP software & hardware documentation, changes, issues, and suggestions.
The website designer opted for Discord, as it could help to avoid the messy repercussions of a WordPress security breach/server malfunctioning. I kept the PI's familiarity with Slack and importance of adequate forum moderation features in mind and revisited online research comparing Slack versus Discord.
Discord was chosen as it offered just as much (if not more) flexibility, control, and chat-based features to Slack's paid plans.
You can visit the forum through this invite link (requires the Discord app on your computer or smartphone).
Visitors would read and react to the rules first before gaining the ability to message in the channels. At the time, a majority of the channels created are empty except for the "#rules" and the "#read-first-forum-intro" channels. This was because the PI wanted the forum to grow organically over time.
If more time allowed, documentation content of OSP hardware and software would better inform visitors of what each of the channels meant.
Created and submitted the following documents to UC San Diego's Institutional Review Board (IRB), which received IRB approval and exemption to a research study to have human subjects record themselves.
Created additional document templates and drafts for a separate IRB to help the PI prepare:
Additional information the documents and templates are also confidential.
With more time, resources, people, and freedom, I would resume the following activities related to user experience and design thinking:
Created visualizations to ideated my understanding of the current landscape of OSP based on multiple OSP meetings.
Visualized possible integrations of design thinking phases towards how each software application within OSP could be redesigned.
Implemented deliverables and redesigns to improve how the founder, students, and colleagues communicated different unique value propositions of the group's hardware/software capabilities across multiple projects.
The rest of this case study emphasizes my greatest contributions to THELab team.
I made other contributions, but low-level details of these will be ommitted due to strict confidentiality reasons.
An exercise mat for people with Parkinson's to train their gait and stride length. This was created during the Electrical and Computer Engineering (ECE) Design Competition.
Automation Playground is a research subgroup of UC San Diego's Design Lab.
Helped to spearhead a web design project to showcase the research group for the former founder.
This video showcases student projects within Triton Television (TTV), a film and media production student organization at University of California - San Diego.
A rap-themed video that demonstrates how kids within an affordable housing community showcase their activities in their afterschool program.